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Membership Frequently Asked Questions (FAQ)

What is the difference between the Seattle Plus and the All Access memberships?

Our Seattle Plus EFT memberships allow unlimited climbing at Stone Gardens Seattle and two visits per month at Stone Gardens Bellevue .The All Access EFT memberships allow unlimited climbing at both locations.

What if i need to make changes to my EFT Membership?

We bill on the 20th of each month and ask for any changes to be submitted 3 business days prior to the 20th. You can freeze or cancel in person or you can submit your request on our Membership Changes page. If you need to provide us with new payment information we ask you to do that in person, or over the phone.

Can i purchase items on account?

Yes. EFT members can purchase Stone Gardens products and have it charged to their account.

What form of payment do you recommend?

We recommend providing a voided check or bank information for EFT billing. This form of payment declines significantly less than credit or debit cards.

How often can I climb in Bellevue?

Our Seattle Plus EFT memberships allow climbing at Stone Gardens Bellevue twice a month.  The All Access membership allow unlimited climbing at both Stone Gardens Seattle and Stone Gardens Bellevue.

I bought my punch card in Seattle, can I use my punches at Stone Gardens Bellevue? 

The Seattle Plus Punchcard lets you use up to 5 of your 10 punches at Stone Gardens Bellevue. 

Can I still bring a first time guest for free?

EFT & Annual members can still bring 1 first-time guest for free to either location.  As always, you are limited to one guest per visit but you can take advantage of this offer every time you climb if you like.

Does my Monthly or Class membership allow me to climb at Stone Gardens Bellevue?

Sorry, no.  Monthly and Class memberships (101 or Tech) are only valid at the location where purchased.

Do I need to sign a new waiver?

Waivers are valid at both locations. Waivers expire after one year.

Will my belay tests transfer to Stone Gardens Bellevue?

Belay tags are valid for one year and are valid at both locations.  You can take a belay test at either location.

Do I use the same card to check in?

Yes the membership cards will work at both locations.

More Questions

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Call us at 206-781-9828